Legal centre
The agreements and policies that apply when you use Handova. Version 1.1, last updated 4 November 2026.
Terms and ConditionsThe main agreement between Handova LLC and every company and user: accounts, data, responsibilities, liability and how disputes are solved.For everyone who uses Handova
Privacy PolicyWhat personal information Handova collects, why, who sees it, how long it is kept, and the rights you have in your country.For everyone whose information Handova holds
GPS Tracking and Driver Consent PolicyWhen location is collected (only during a shift from a phone, or from a tracker fitted in a company vehicle), who sees it, how long it is kept, and what companies must do to track lawfully.For drivers and the companies that track vehicles
Subscription and Payment AgreementHow plans, prices, regional prices, taxes, payment, renewal, price changes, late payment and plan changes work.For companies that use a Handova plan
Refund and Cancellation PolicyHow to cancel online at any time, what happens to your data, and when Handova gives money back.For companies that pay for Handova
Data Processing AgreementHow Handova processes your drivers' and staff personal data for you: GDPR Article 28, UK GDPR, CCPA service-provider terms, international transfers, security and breaches.For business customers (companies)
Data Protection PolicyHow Handova protects personal data in practice: the rules our team follows, security measures, access control, retention, breaches and your rights.For everyone whose information Handova holds, and business customers
Service Level AgreementThe uptime Handova aims for each month, how support requests are answered, planned maintenance, and the service credit you can claim if we miss the target.For companies on a paid Handova plan
Cookie PolicyThe few cookies and similar files Handova uses, why, how long they last, and how to change your choice.For everyone who visits the Handova website or app
Beta Testing AgreementHandova is still being tested. Beta features may change or stop, are provided as they are, and your feedback helps improve them.For companies using Handova during its beta
Acceptable Use PolicyWhat Handova may never be used for, especially secret or unlawful tracking of people, and what happens if the rules are broken.For everyone who uses Handova
Business customers who need a signed copy of the Data Processing Agreement, or a copy of any document in another language, can ask at support@myhandova.com.
Terms · Privacy · Legal · Delete account