Security and compliance
Your fleet's data, protected
How Handova keeps company and driver data safe, private and under your control, and the laws we build to.
Encrypted connections
Every page and app connection uses HTTPS (TLS). Session cookies are secure and HTTP-only.
Protected passwords
Passwords are stored only as slow, salted hashes (scrypt), never in readable form. Log-in attempts are limited.
Separate data per company
Every request checks which company you belong to. No company can see another's data.
Roles and permissions
Drivers, managers and owners each see only what their role needs.
Logged staff access
Handova staff must ask for time-limited access, with a reason, to see a company's private details. Every access is logged.
Safe by default
Protection against forged forms, parameterised database queries, checked uploads and regular updates.
Location with consent
Phone location only during a shift, after the driver agrees. History is deleted automatically after 365 days.
You own your data
Export your reports any time. We never sell personal data or use it for advertising.
Backups and uptime
Regular backups, a 99.5% monthly uptime target and service credits on paid plans.
Compliance
Built to privacy laws around the world
Handova follows the EU and UK GDPR as its worldwide baseline, and supports customers under U.S. state privacy laws such as the CCPA, and other national laws such as Kenya's Data Protection Act, Nigeria's NDPA, South Africa's POPIA, Brazil's LGPD and India's DPDP Act.
- A Data Processing Agreement (GDPR Article 28, CCPA service-provider terms) is part of every company's terms.
- Standard Contractual Clauses for international transfers.
- A record of every acceptance of our terms, with version, time and device.
- A GPS Tracking and Driver Consent Policy and an Acceptable Use Policy that forbids secret tracking.
Handova does not currently hold third-party certifications such as ISO 27001 or SOC 2.
Report a problem
Found a security issue?
Please write to support@myhandova.com with "Security report" in the subject and the steps to reproduce it. Give us a reasonable time to fix it before telling others, and do not access or change other people's data. We will reply and keep you updated.
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